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PROFILE
Highly accomplished, results-oriented Technology Officer with proven record of facilitating corporate success through effective management of corporate IT operations, mission-critical initiatives, and technical teams. Special expertise in directing complete software development life cycles (SDLCs), systems architectures, market analyses, solution development, and network infrastructure design. Adept at building relationships, evaluating new technologies, and delivering presentations to business partners, investors, and general public. Excellent entrepreneurial, leadership, and problem-solving skills.
Areas of Expertise
IT Governance · Strategic Planning · Program/Project Management · Innovation · SDLC Management
Solution Development · Web Technologies · Database Development · Cloud Computing · Virtualization
Network Infrastructure · Relationship Management · Team Building · Methodology & Process Design
Public Speaking · Budget/Cost Control · Process Improvement · Product Development · Leadership
PROFESSIONAL EXPERIENCE
LocalGinger.com, Newburyport, MA
2009 - current
Chief Technology Officer
Oversaw all technology operations and development for group buying website providing businesses and consumers with values on a daily basis. Built entire website and infrastructure using open source technologies where applicable.
- Hands on development of LAMP and Joomla based website.
- Developed custom extensions where required.
- Extensive experience with Joomla Content Management System.
- Created and deployed functional site within 90-days.
- Managed and leveraged off-shore development resources where appropriate.
- Development of geo-location and other location based services.
- Managed development of iPhone and Android applications to allow for direct delivery of site content based on geo-location.
DNSTUFF, LLC, Newburyport,MA
2006 - 2009
Chief Technology Officer
Oversaw all technology operations for provider of domain and email tools, including 24x7 monitoring, alert services, and more, via website (www.dnsstuff.com) with >1.4 million users. Directed product and systems infrastructure vision, development of web-based applications, internet security, privacy, network, processes and procedures, solution development, and support. Supervised staff of 8.
- Managed relationships with companies and organizations such as FBI, DoD, eBay, Hulu, Microsoft, Google, GoDaddy, Staples, Bank of America, Starbucks, Target, and many others.
- Developed and established all development methodologies and implemented new technologies.
- Grew revenues from zero to $3M run rate in first 2 years.
- Achieved 68% conversion rate from free trial to paid subscription, and better than 60% renewal rate.
- United States Patent 7747780 Method, system and apparatus for discovering user agent DNS settings, awarded June 29, 2010
- Filed 2nd patent application (pending), in areas of DNS settings discovery and IP network security vulnerability detection. Other patent applications in progress.
- Collaborated with renowned Dan Kaminski to design and release diagnostic tool for most critical DNS security vulnerability ever discovered.
- Developed and design architecture for globally-distributed dynamic software agents and bots, to examine and act on data in real time.
AEGIS ASSOCIATES, INC., Waltham, MA
2005 - 2006
Vice President of Technology and Services
Directed technology functions, including vision, strategy, technology evaluation and selection, staffing, methodologies, project management, customer service, network operations, engineering, technical support, internal and hosted data centers, and infrastructures. Actively involved in sales, preparing and delivering presentations to clients. Supervised staff of >35, including 25+ engineers.
- Improved capabilities and quality by developing and implementing best practices, engineering methodology, and operational changes.
- Established Practice group, project management, and change management methodologies.
- Supported clients such as Boston Public Library, Boston Red Sox, and Kessler Financial Services.
- Facilitated bringing new products to market by creating new go-to-market framework.
- Implemented current state, future desired state, and gap analyses to meet future needs.
RENEWAL ENTERPRISES, LLC, Alexandria, VA
2004 - 2005
Chief Operating Officer
Managed daily operations, including customer service, marketing, technology, technical support, data center, and technology infrastructure. Managed business that provided multiple solutions and services for religious organizations.
- Developed and managed Practice group methodology and infrastructure.
- Introduced project planning and business/systems analysis methodologies.
- Played major role in sales, customer relations, and project management.
INTELLIREACH CORPORATION, Dedham, MA
2002 - 2004
Vice President of Technology / Chief Microsoft Architect
Led architecting, development, and sales of complex Exchange and Windows-based products for messaging, spam filtering, analytics, content management, and archiving. Supported global client base, including Smithsonian Institute, Fuji Film, Chicago Board of Trade, Barnes & Noble, Bank of England, Federal Trade Commission, EDS, Lockheed Martin, and Johns Hopkins Medical Center.
- Managed development and integration of messaging products for 40 organizations worldwide.
- Oversaw design and release of MessageScreen product, utilized by >5 million mailboxes globally.
- Achieved 99.99% infrastructure uptime following enterprise re-design and stabilization initiatives.
- Facilitated revenue growth by conducting presentations, demonstrations, and analyses.
- Contributed to sales by enhancing product architectures with new security and reporting features.
MICRODATA SOFTWARE INC., Topsfield, MA 2001 - 2002
President & Founder
Established software development company. Oversaw all operations. Led sales of enterprise software products that managed message flow and content for Exchange administrators at Deloitte & Touche, Saudi Electric Company, Honeywell, Unisys, Nokia, EDS Australia, Dept. of Defense, and others.
- Completed sales of enterprise software products to >1,200 organizations worldwide.
- Increased market penetration by creating website for customer interaction.
- Enhanced public image and press coverage by working with public relations firm.
- Successfully sold company to IntelliReach in 2002.
MICRODATA GROUP INC., Topsfield, MA
1992 - 2002
Chairman / Chief Technologist / Founder
Founded and managed IT consulting firm providing productivity-enhancing, software development, and network design services for businesses and government organizations. Clients included Adobe, City of Boston, US Air Force, BU Medical Center, and others. Supervised staff of 20. Administered $4M budget.
- Grew sales from zero to more than $6M. Negotiated agreements and contracts with clients.
- Designed system to automate budget and financial reporting for City of Boston.
- Installed global data centers, including software and hardware deployments.
- Led development of systematic software system for publishing telephone directories.
- Planned and managed deployment of 12-office, VPN-based WAN for customer.
- Increased productivity for publishing company by automating publication process.
- Enhanced connectivity at private school by installing campus area network for 700+ students.
- Saved client thousands of hours of manual labor for client by developing software tools that converted proprietary files into RTF files for use in Word and on World Wide Web.
CAREER NOTES: Previously held technical and managerial positions with DATALEX CORP., IDEAS INPRINT, ATLANTIC COMPUTER CENTER, and LINEAR DYNAMICS.
EDUCATION
Course work in Computer Science, Northeastern University
Course work in Communications, University of Buffalo-SUNY
Course work in Communications, Genesee Community College-SUNY
PATENTS
United States Patent 7747780
Method, system and apparatus for discovering user agent DNS settings
awarded June 29, 2010
PROFESSIONAL CERTIFICATIONS
Microsoft Certified Systems Engineer (MCSE)
Certified Netware Administrator (CNA)
TECHNICAL SKILLS
Platforms: Windows 2000-7 Server and Workstation, FreeBSD 6 & 7, Linux (many flavors), LAMP, WAMP, Cisco IOS, MS-DOS, Macintosh, Novell NetWare
Applications: MS Office Visio, Photoshop, Illustrator, InDesign, PageMaker, Acrobat, PostScript, Ventura Publisher, QuarkXPress, FreeHand, Sales Force.com
Databases: Microsoft SQL Server, MySQL, ADO, DAO, RDO, ODBC, Access, xBase, Clipper, 4D, others
Development Tools: PHP, SQL, Visual Studio .NET, C#, VB.NET, ASP.NET, VB 6, Joomla, SOAP, XML, PostScript, PDF, TIF, GIF, JPEG, SGML, RTF, HTML, LAMP
Networking: Apache, IIS (HTTP/FTP), Proxy Server, SQL Server, LDAP, DHCP, DNS, WINS, Active Directory, Remote Access Service, Exchange, SMTP, MIME, S/MIME, PGP, POP3, IMAP, SPF, GroupWise, Domino and Notes, Sendmail, TCP/IP, DNS, BGP, IPX, NetBEUI, NetBIOS, Routing, Bridging, VPN, Wiring/Fiber design, installation, specifications, and technologies
ADDITIONAL INFORMATION
Presentations & Publications: Complete list available on request
Associations: ACM, IEEE, MIT Enterprise Forum, MIT Affiliate
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